Terms of Use

At a glance

01 Agreement to these terms

By using the website or submitting a form, you agree to these terms and to our Privacy Policy (California residents: see also our California Privacy Notice). If you don't agree, please don't use the website.

You must be at least 18 years old and able to enter into a binding contract. Our services are for properties in the United States. If you use them on behalf of a company, you confirm that you are authorized to accept these terms for that company.

02 What Kitchen Renovation Match does

Kitchen Renovation Match is an online marketing and matching service. We collect project requests from homeowners and share them with independent remodeling companies that may be able to help, and those companies pay us for access. We are not a contractor. We don't perform, supervise or guarantee any remodeling work, and we are not a party to any agreement between a homeowner and a remodeling company.

Kitchen Renovation Match doesn't endorse or recommend any company, and doesn't guarantee that any company is licensed, insured, qualified or available. Before hiring anyone, check their license where your state or city requires one, their insurance, references and reviews, and get a written estimate.

03 For homeowners

A free service

Submitting a project request is free and doesn't oblige you to hire anyone or buy anything.

Who receives your request

Your request may be shared with one or more remodeling companies that serve your area and project type. We don't guarantee that any company will contact you, give you a quote or accept your project.

Estimates and prices

Any cost range, estimate or timeline you see or hear is for information only. Only a written agreement between you and the company you hire sets the price, scope and terms of the work.

Your agreement with a company

The company you hire is solely responsible for its work, permits, licenses, insurance, warranties and conduct. Any dispute about the work is between you and that company.

Accurate information

You agree to give true and current information about yourself, and to request work only for a property you own or are authorized to remodel.

04 For remodeling companies

A separate agreement

Buying leads is governed by a separate written Lead Services Agreement. If it conflicts with these terms, the Lead Services Agreement controls for lead purchases.

No guaranteed results

Leads are opportunities, not jobs. We don't guarantee any number of leads, or that any homeowner will respond to you, hire you or pay you.

Your obligations

You must hold every license, registration and insurance policy your work requires; follow every law that applies to contacting homeowners, including the Telephone Consumer Protection Act, the Telemarketing Sales Rule, do-not-call rules and CAN-SPAM; use each lead only to offer the services requested; and never resell or share leads.

Payments

Fees are paid in advance as stated in your agreement and are processed by our payment provider. Except as your Lead Services Agreement states, fees are non-refundable.

Suspension

We may refuse, pause or end access for any company that breaks these terms or its agreement, receives repeated homeowner complaints, or harms Kitchen Renovation Match's reputation.

05 Calls, texts and emails

By submitting a form and checking its consent box, you agree to the communications described next to the box and in our Privacy Policy, including calls and text messages that may use automated technology, from Kitchen Renovation Match and, for homeowners, from the remodeling companies matched to your request. Consent is not a condition of purchase, and message and data rates may apply.

You confirm that the phone number you give is yours or that you are authorized to use it. To opt out, reply STOP to any text, click “unsubscribe” in any email, or contact us.

06 Using the website

You agree not to:

False requests

Submitting false, fraudulent or someone else's information, or requests made for spam, testing or competitive research.

Scraping

Copying, scraping, harvesting or reselling any content or data from the website, including with bots, crawlers or other automated tools.

Breaking in

Interfering with the website, getting around its security, or accessing any area or data you aren't authorized to use.

Copying the service

Reverse engineering the website or using it to build a competing service.

Unlawful use

Using the website to break any law or anyone else's rights.

We may block, reject or remove any request or user at our discretion, and report illegal activity to the authorities.

07 Our content and brand

The website and everything on it, including its design, text, images, software, the project request form, and the Kitchen Renovation Match name and logo, belong to Clicknuvia Marketing LLC or its licensors and are protected by US and international law. We give you a limited, personal, non-transferable right to use the website for its intended purpose. You may not copy, change, distribute or create works from it without our written permission. If you send us ideas or feedback, we may use them freely without paying you.

08 Disclaimers

The website and our services are provided “as is” and “as available.” To the fullest extent the law allows, Kitchen Renovation Match disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, title and non-infringement. We don't warrant the work, licensing, insurance, prices or conduct of any remodeling company or homeowner, or that the website will be uninterrupted, error-free or secure.

Photos on the website show example projects. They aren't work performed by Kitchen Renovation Match.

09 Limitation of liability

To the fullest extent the law allows, Kitchen Renovation Match, Clicknuvia Marketing LLC and their owners, employees and partners will not be liable for any indirect, incidental, special, consequential or punitive damages, for lost profits, data or business, or for any property damage, injury or loss caused by any remodeling company, homeowner or other third party. Our total liability for any claim is limited to the greater of $100 or the amount you paid us in the 12 months before the claim.

Some states don't allow certain of these limits, so some may not apply to you. In that case our liability is limited to the fullest extent the law allows.

10 Your responsibility to us

You agree to defend, indemnify and hold harmless Kitchen Renovation Match, Clicknuvia Marketing LLC and their owners, employees and partners from any claims, losses, damages and costs, including reasonable attorneys' fees, arising from your use of the website, the information you submit, your breaking these terms or any law, or your dealings with any homeowner or remodeling company. For companies, this includes any claim about how you contact homeowners or perform work.

11 Disputes and arbitration

Talk to us first

Before filing any claim, email info@clicknuviaremodeling.com describing the problem, and give us 30 days to try to resolve it informally.

Binding arbitration

Any dispute we can't resolve informally will be settled by binding individual arbitration administered by the American Arbitration Association under its rules (its Consumer Arbitration Rules for individuals), instead of in court. The Federal Arbitration Act governs this section. Arbitration will take place in or near Frisco, Texas, or by video or phone, and the arbitrator may award the same individual relief a court could.

Class action and jury waiver

You and Kitchen Renovation Match may bring claims only individually, not as a plaintiff or class member in any class, collective or representative action. You and Kitchen Renovation Match each give up the right to a jury trial.

Exceptions

Either side may bring an individual claim in small claims court, and either side may ask a court to stop misuse of its intellectual property or unauthorized access to its systems.

Your right to opt out

You may opt out of arbitration within 30 days after you first agree to these terms by emailing info@clicknuviaremodeling.com with your name and the words "Arbitration opt-out".

Time limit

To the extent the law allows, any claim must be filed within one year after it arises, or it is permanently barred.

Governing law and courts

These terms are governed by the laws of the State of Texas and applicable US federal law, without regard to conflict-of-law rules. For any matter that goes to court, you agree to the exclusive jurisdiction of the state courts in Collin or Denton County, Texas, or the US District Court for the Eastern District of Texas.

12 Other terms

Changes to these terms

We may update these terms. The date at the top shows when they last changed, and continuing to use the website after a change means you accept it. Changes don't apply to a dispute that arose before they were posted.

Changes to the service

We may change, pause or end any part of the website or our services at any time.

Electronic records and signatures

You agree that we may give you notices, agreements and records electronically, and that checking a box or typing your name has the same effect as a handwritten signature.

The whole agreement

These terms, our Privacy Policy and any written agreement you sign with us are the entire agreement between you and Kitchen Renovation Match about the website. If any part is unenforceable, the rest stays in effect. Not enforcing a right isn't a waiver of it.

Assignment

You may not transfer your rights under these terms. We may transfer ours, for example as part of a merger or sale of our business.

Events beyond our control

We aren't responsible for delays or failures caused by events beyond our reasonable control, such as outages, natural disasters or actions of third parties.