California Privacy Notice

01 Who this notice covers

It covers California residents who visit the website, send a project request as a homeowner, or apply as a remodeling company. It doesn't cover information that remodeling companies collect themselves after we connect you; their own privacy policies apply to that.

02 What we collect and why (notice at collection)

In the past 12 months we collected these categories of personal information:

Identifiers

Name, email address, phone number, ZIP code, IP address. Source: you and your device. Used to handle your request, contact you and prevent fraud. Sold or shared: yes, to the remodeling companies matched to your request.

Customer records (Cal. Civ. Code § 1798.80)

Name, phone number and address details you give us; for companies, business address and signer details. Source: you. Used to provide the service and keep records. Sold or shared: name and phone with matched companies only.

Commercial information

Your project type, scope, size, timeline, budget range and whether you own the property; for companies, agreements and payments. Source: you. Used to match and deliver your request. Sold or shared: project details with matched companies.

Internet or network activity

Pages visited, referring site, campaign tags and ad click IDs, browser type. Source: your device and ad platforms. Used to run, secure and improve the website. Sold or shared: no.

Professional information

For companies that apply: company name, role, service areas, project types and lead preferences. Source: you. Used to review the application and provide lead services. Sold or shared: no.

Inferences

A quality score for a request based on its details, used to route it to suitable companies. Source: our own analysis. Sold or shared: no.

We don't collect sensitive personal information such as Social Security numbers, financial account numbers, precise geolocation, health or biometric data. Payments are handled by our payment provider; we don't see or store full card or bank numbers. How long we keep each kind of information is listed in our Privacy Policy.

03 Sale and sharing of personal information

When you ask us to connect you with remodeling companies, we send your request to companies that serve your area and they may pay us for it. The CCPA may treat this as a “sale.” In the past 12 months the categories sold this way were identifiers, customer records and commercial information (your project details). We don't share personal information for cross-context behavioral advertising, we don't sell to data brokers, and we have no actual knowledge of selling or sharing information about anyone under 16.

Do Not Sell or Share My Personal Information: email info@clicknuviaremodeling.com with the subject “Do Not Sell or Share”. We'll stop sending your information to any additional company. Information already delivered can't be recalled, and each company's own privacy policy applies to it.

Because the website doesn't share browsing data for advertising, a Global Privacy Control (GPC) signal has no tracking to turn off. To opt out of the sale of a request you sent, use the email above.

04 Your California rights

Right to know and access

Ask what personal information we collected about you in the past 12 months, the sources, the purposes, who we disclosed it to, and get a copy in a portable format.

Right to delete

Ask us to delete personal information we collected from you, subject to legal exceptions (for example, consent records we must keep).

Right to correct

Ask us to correct inaccurate personal information.

Right to opt out of sale or sharing

Tell us not to sell or share your personal information with any additional company.

Right to limit sensitive information

We don't collect or use sensitive personal information for purposes that would give you this right.

Right to non-discrimination

We won't deny you service, charge you a different price or give you a different quality of service for using your rights.

05 How to make a request

Email info@clicknuviaremodeling.com with the subject “California privacy request”. Tell us which right you want to use and give the name, email and phone number you used on the website.

Verification: to protect you, we match the details you give with the ones we hold before we act on a request to know, delete or correct. Opt-out requests don't need verification.

Authorized agents: someone you authorize may make a request for you. We'll ask for your signed permission and may ask you to confirm your identity with us directly.

Timing: we confirm receipt within 10 business days and answer within 45 days. If we need more time (up to 45 more days), we'll tell you why. If we decline, we'll explain the reason.

06 Other disclosures

Financial incentives: we don't offer any financial incentive or price difference in exchange for personal information.

Shine the Light: California residents may ask once a year which personal information we disclosed to third parties for their own direct marketing in the prior year. Email us with the subject “Shine the Light.”

Changes: we review this notice at least once a year. The date at the top shows when it last changed.